
The migration will be paused until your migration time seen on this page has occurred. Now, if the billing period does end within 90 days of your migration request, Webroot will migrate your account on the date your billing period ends. If this is the case with your Webroot account, we will notify you and tell you when you can make the migration request again. Please Note: If your Webroot billing period does not end within 90 days from the migration request, you will need to wait and re-request once you are within 90 days of the billing period. If so they will transfer your account at the end of your current billing period.ĭepending on your current Webroot account setup, your current billing period could end at the end of the month or as much as a year from now. Webroot will verify your account credentials (email, keycode, and name) are an existing Webroot account. Once we receive this email, we will send it over to Webroot. Also include your Name, Company Name, and Keycode which are associated with the account as well. To begin we will need you to send an email to us at is important to use the GSM Admin Email and not a user email if there are multiple emails. They need your express written consent that you wish to migrate your account to be managed by Syncro, which we will pass along on your behalf.
#Webroot console manual#
Webroot requires some manual work to perform an account migration. Once all the information has been entered, click Continue. All Webroot related emails will continue to go to this email address. Please use the Webroot GSM Admin email from your account. Webroot requires some customer information in order to take over your account from your current provider and process billing.Next, you will need to get enter your Parent GSM Console Key and then click Continue (this can be found by navigating to your Webroot console, then heading to Settings - Account information - Parent keycode):.

Click the here link to be taken to the migration wizard.Note: Webroot refers to this process as "transferring." We call it migrating. If you already have an existing Webroot account, you can migrate the account to be managed by Syncro. In the upper right, click Save Policy and Webroot will now be applied to all assets on your policy.In either case, in the Webroot Policy (Global Only) dropdown (B), select the desired policy.If this was a Syncro provisioned account, you should see the below section instead.You can either leave the first dropdown (A) set to Syncro Managed, or change it to Webroot Managed. If you have migrated from another account, you will see the below section.



#Webroot console how to#
If you have already have a Webroot account, see how to migrate an existing account. Migrate (transfer) an existing Webroot account Access Webroot's Security Awareness Training.Lets you migrate your existing account to be managed by Syncro.Lets you create a new Webroot account to use with Syncro.This MAV product gives you the awesome power of Webroot at your fingertips for an amazing price.
